- Develop and maintain strong relationships with key enterprise accounts
- Assess and demonstrate value to customer stakeholders
- Turn pilots into success studies and develop product champions
- Lead the onboarding process for new customers
- Monitor account health and performance metrics
- Collaborate with the sales team to identify and secure expansion opportunities
- Gather and analyze customer feedback
- Advocate for customer needs and shape the product roadmap
Account ManagementStakeholder managementCustomer Success+1 more