Senior Forward Deployed Engineer
New
Q
QualyticsData Quality SaaS
Remote-USAFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SQLSnowflakeCustomer SuccessdbtDatabricks
Requirements
- 5+ years in a strategic, customer-facing role such as Customer Success, Forward Deployed Engineering, Strategic Account Management, or Client Partner (preferably in B2B SaaS).
- Experience managing complex enterprise relationships, ideally including Fortune 500 organizations.
- Demonstrated ability to build executive relationships, align on business value, and maintain customer health over time.
- Exceptional communication skills to translate broad business objectives into actionable technical conversations.
- Comfortable working cross-functionally across Sales, Product, and Engineering in fast-moving environments.
- A strong bias toward ownership and action.
- Familiarity with modern data platforms (e.g., Snowflake, Databricks, dbt) is a plus.
- SQL proficiency or conceptual comfort with data profiling and quality principles is a plus.
- Experience with data quality, data governance, or observability platforms is a plus.
- Past support of technical POCs or evaluations alongside Sales or Solutions Engineering is a plus.
Responsibilities
- Own the full customer lifecycle—onboarding, enablement, engagement, retention, and expansion.
- Serve as the strategic point of contact for a portfolio of enterprise customers.
- Lead Customer Objective Reviews (CORs) to align stakeholders on goals, metrics, and measurable outcomes.
- Partner with Sales to identify opportunities and drive renewals and expansion through demonstrated value.
- Support pre-sales and POC efforts by mapping customer business needs to product capabilities.
- Act as the voice of the customer internally, influencing Product and Engineering with structured, actionable feedback.
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