People Operations Generalist
J
JobgetherHuman Resources
Available in approved U.S. locationsFull-TimeMiddle
SalaryBase salary ranging from $70,000 to $100,000 plus bonus, depending on location and experience
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Job Details
- Experience
- At least 2 years
- Required Skills
- Data AnalysisCompliance
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent relevant experience.
- At least 2 years of HR Generalist or People Operations experience, preferably within a fast-paced technology environment.
- PHR or aPHR certification, or willingness to obtain an applicable certification within 18 months of joining.
- Experience working with global HR systems and maintaining employee data; hands-on UKG/Ultipro experience is strongly preferred.
- Practical experience administering U.S. leave programs; familiarity with Canadian and Brazilian leave processes is an advantage.
- Familiarity with HR ticketing systems, including categorizing, reassigning, tracking, and resolving employee requests.
- Strong organizational and time-management skills, with exceptional attention to detail and a high level of discretion.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Customer-focused mindset with the ability to take ownership and move quickly.
- Proficiency with using data and metrics to inform People programs.
Responsibilities
- Serve as the primary point of contact for employee HR inquiries through the HR ticketing system, resolving questions professionally, confidentially, and with a strong focus on employee experience.
- Manage onboarding and offboarding processes across the organization, particularly for employees in the Americas, including payroll documentation, benefits administration, work authorization, and related coordination.
- Administer global compliance training programs and ensure employees complete required training on schedule.
- Maintain accurate employee information and records within the global HRIS, supporting data integrity and efficient People Operations workflows.
- Manage U.S. leave administration and provide leave-related support for employees in Canada and Brazil.
- Support benefits administration across the Americas and collaborate with international benefits providers to address employee needs and resolve issues.
- Support bi-annual compensation and promotion cycles, including coordination, tracking, and administrative activities.
- Contribute to employee engagement surveys and other global People programs, helping turn employee feedback and data into actionable improvements.
- Provide backup support for EMEA and APAC onboarding, offboarding, leave, benefits, and employee inquiries when needed.
- Partner with the broader People Operations and People Business Partner teams to implement, streamline, and continuously improve company-wide people processes.
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