People Operations Generalist

New

LiftoffMobile Marketing

Location: United States (Remote)Full-TimeMiddle

Salary$82,000 - $100,000 for SF Bay Area, Los Angeles/Orange County, Seattle; $75,000 - $92,000 for other CA, NV, OR, WA; $70,000 - $86,000 for other approved states

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Job Details

Experience: 2+ years
Required Skills: Compliance

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
2+ years of HR Generalist/Operations experience working in fast-paced technology environments.
PHR or aPHR certification or willingness to obtain within 18 months.
Experience managing global HR systems, preferably UKG/Ultipro.
Prior experience with leave administration in the US.
Familiarity with ticketing systems.
Strong organizational skills with a high attention to detail.
Excellent verbal and written communication skills.
Proven analytical thinking, problem-solving, and decision-making skills.
Customer-focused attitude with high professionalism and discretion.
Growth mindset and ability to leverage metrics for decision-making.

Responsibilities

Serve as the first point of contact for employees’ HR-related inquiries through our HR Ticketing system.
Manage the global HR onboarding and offboarding process, including coordinating payroll paperwork, benefits administration, and compliance with work authorization.
Manage and administer all compliance-related training globally.
Maintain accurate employee records and manage employee data in our global HRIS system.
Administer leave of absence compliance including Cocoon for US employees and additional support for Canada and Brazil.
Support benefits administration and partnership with international benefits providers.
Assist during performance and compensation cycles, including bi-annual merit and promotion processes.
Support employee engagement surveys and global people programs.

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