Account Engagement Specialist

Remote, PolandFull-TimeMiddle

Salary not disclosed

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Job Details

2+ years of experience in account management, sales, or business development.
Fluent in English and Turkish.
Bachelor's degree, preferably in business or industrial engineering.
Strong analytical skills, with experience building business cases and financial models.
Excellent written and verbal communication skills; able to present business cases to stakeholders.
Track record of meeting and exceeding business targets.
Comfortable making decisions and driving results in a fast-changing, high-pressure environment.
Experience with CRM platforms (e.g., Salesforce) and sales reporting is a plus.
High-volume outbound outreach experience is a plus.
Additional languages beyond English and Turkish are a strong advantage.

Manage and grow a large portfolio of existing client relationships, building long-term partnerships with top and mid-tail customers.
Proactively expand relationships to drive retention, cross-sell, and upsell through tailored engagement strategies.
Perform outbound outreach, including cold calls, to activate customers and create commercial opportunities.
Design and execute multi-channel strategies to reach large customer segments at the right lifecycle moment.
Own the growth pipeline end-to-end, from outreach and opportunity creation through deal execution and closing.
Partner with Product and Marketing, feeding back on product gaps and influencing the roadmap.
Build growth plans cross-functionally, improving the end-to-end customer experience.
Lead educational initiatives (webinars, workshops) and represent Payoneer at industry events to drive engagement.

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