Customer Data Platform (CDP) & SAP Engagement Cloud Specialist
New
7
7NData / IT
EMEA region, EMEAContractSenior
Salary180 - 220 PLN per hour
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Job Details
- Languages
- Fluent in English (written and spoken)
- Required Skills
- CRM
Requirements
- In-depth expertise in Customer Data Platform (CDP) concepts: identity resolution, golden records, profile unification, and segmentation.
- Hands-on proficiency in configuring data connectors and integration flows with surrounding CRM/CX suites.
- Practical understanding of consent management, user preferences, and data privacy compliance (GDPR, retention policy).
- Demonstrated experience in at least 1 full-lifecycle CDP (or comparable enterprise customer data platform) implementation.
- Fluent in English (written and spoken).
- Hands-on experience specifically with SAP Customer Data Platform (CDP) or SAP Emarsys / Engagement Cloud (Nice to have).
- Exposure to other CDP tools (e.g., Salesforce CDP/Data Cloud, Segment, Tealium, Adobe Real-Time CDP) (Nice to have).
- German language skills (Nice to have).
Responsibilities
- Design and implement unified customer profile concepts, including data ingestion, identity resolution, golden record logic, and audience segmentation.
- Configure end-to-end data flows and connectors between SAP CDP / Engagement Cloud and surrounding CRM, CX, and marketing systems.
- Manage consent, preference rules, and ensure strict alignment with data privacy and retention regulations (e.g., GDPR).
- Build and execute audience activation strategies across digital engagement channels.
- Troubleshoot data pipeline issues and optimize real-time customer data synchronization.
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