Inside Sales Associate
New
C
C3 Integrated SolutionsCybersecurity and IT
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft AzureSalesforceCRM
Requirements
- 2+ years of experience preparing customer quotes and managing add-on, expansion, renewal, or subscription change requests.
- Experience in Managed Services, IT, software sales, licensing operations, sales support, or customer success.
- Proficiency in Customer Relationship Management (CRM) tools; Salesforce experience preferred.
- Strong attention to detail with the ability to validate pricing, quantities, SKUs, and customer information.
- Familiarity with Microsoft CSP, NCE, Microsoft 365, Azure, GCC, GCC High, or Azure Government preferred.
- General knowledge of NIST 800-171, CMMC, government cloud, or Defense Industrial Base requirements preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and ability to research complex licensing questions.
- Ability to travel up to 10% of the time.
Responsibilities
- Create and manage accurate add-on licensing quotes for existing customers including license increases, SKU changes, and subscription modifications.
- Support Microsoft licensing requests across Microsoft 365, Azure, Commercial, GCC, GCC High, and Azure Government environments.
- Align quote recommendations to customer requirements, contract terms, and pricing guidance.
- Coordinate with internal teams to manage quotes from request through order fulfillment.
- Maintain accurate records of customers, opportunities, and activities in Salesforce.
- Track open quotes and order status to ensure timely completion.
- Respond to licensing inquiries and route expansion opportunities to the appropriate sales resource.
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