Traveller Support Agent
New
O
OnSpot Travel SolutionsTravel Hospitality
Brazil, BRContractMiddle
Salary4,400 - 5,200 BRL per month
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Job Details
- Languages
- Fluent English and Italian required.
- Experience
- 3+ years
- Required Skills
- Customer service
Requirements
- 3+ years of experience in travel, hospitality, customer service, or a related field.
- Fluent in both English and Italian.
- Ability to work as an independent contractor (PJ or MEI).
- Strong communication and interpersonal skills.
- Customer-oriented, proactive, and solution-focused mindset.
- Comfortable managing multiple requests and priorities simultaneously.
- Autonomous, organized, and quick to learn.
- Proficient with digital tools and CRM systems.
- Flexible and adaptable to working varied hours when required.
- Genuine interest in travel and international destinations.
Responsibilities
- Manage and respond to travel requests from an international clientele.
- Coordinate effectively with various travel partners.
- Solve problems and handle unexpected situations throughout the travel journey.
- Maintain high service standards to ensure smooth and personalized travel experiences.
- Handle multiple requests and priorities in a fast-paced environment.
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