Account Manager (Mid-Atlantic)
New
J
JobgetherCybersecurity
Primarily remote within the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Business DevelopmentCybersecuritySalesforceMicrosoft OfficeAccount Management
Requirements
- Proven success in inside sales, account management, or a comparable customer-facing sales environment.
- Required experience in cybersecurity, preferably within a B2B technology or solutions environment.
- Experience managing customer relationships, renewals, sales opportunities, or account expansion activities.
- Strong attention to detail, organization, and commitment to following through on commitments.
- Ability to multitask effectively and prioritize competing demands in a fast-changing environment.
- Strong written and verbal communication skills.
- Demonstrated ability to collaborate with Account Executives, customers, and cross-functional teams.
- Positive, results-oriented mindset with strong initiative.
- Experience with Salesforce and Microsoft Office.
- Willingness to learn and incorporate AI-enabled tools into daily workflows.
- Ability to work a flexible schedule as required by customer and business needs.
- Bachelor’s degree preferred.
Responsibilities
- Serve as the dedicated Account Manager supporting an Account Executive to maintain and grow an assigned customer portfolio.
- Respond promptly to customer inquiries, coordinate resources, and drive issues to resolution.
- Build and maintain strong relationships with customers, vendors, and internal teams.
- Increase customer engagement through proactive outreach, frequent calls, and high-touch management.
- Manage open opportunities, identify whitespace, and uncover potential upsell, renewal, and new business.
- Support customer meetings and help close renewal, upsell, and new sales cycles.
- Promote and sell professional services engagements to relevant customers.
- Assist with sales forecasting, pipeline management, and internal strategic reporting.
- Use Salesforce to generate quotes, track opportunities, and monitor renewals.
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