Junior Account Manager
New
M
MarqetaFintech, Payment Operations
Remote, USAContractJunior
Salary$55.00 - $65.00 per hour
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Job Details
- Experience
- Minimum of 5 years of related experience
- Required Skills
- Microsoft ExcelPowerPointGoogle SheetsAccount Management
Requirements
- Bachelor’s degree.
- Minimum of 5 years of related experience.
- Experience working in Operations or Account Management.
- Experience documenting, tracking, and supporting the daily functioning and operations of customer programs.
- Experience delivering polished, error-free work.
- Superior communication skills (interpersonal, verbal, presentation, written, email).
- Experience prioritizing, managing and delivering on multiple projects simultaneously.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Proficiency in Google Docs, Sheets, and Slides.
Responsibilities
- Support the strategic efforts of the POD leader in managing key business accounts.
- Manage the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
- Create monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information.
- Support the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
- Support day-to-day customer management processes.
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