Property Operations Manager

M
MyOutDeskProperty Management
PhilippinesFull-TimeManager
Salary not disclosed
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Job Details

Requirements

  • Proven experience managing scattered single-family properties.
  • Direct hands-on experience with Section 8/Housing Choice Voucher programs.
  • Familiarity with HAP contracts, tenant/PHA rent splits, and HQS/NSPIRE inspections.
  • Direct experience managing properties in Cleveland, Ohio.
  • Working knowledge of housing authorities like CMHA, EDEN Inc., or North Coast Housing Connections.
  • Proficiency with Rent Manager or similar property management platforms.
  • Ohio real estate broker's license or eligibility to obtain one.
  • Experience with AI-powered maintenance platforms such as Property Meld or Vendoroo.
  • Experience with field-service and inspection apps like CompanyCam or RentCheck.
  • Experience working in a lean, technology-first property management environment.

Responsibilities

  • Triage incoming maintenance requests and coordinate vendor dispatch.
  • Manage a network of 1099 field vendors to ensure work efficiency.
  • Handle day-to-day communications with housing authorities including CMHA and EDEN Inc.
  • Prepare for and manage HQS/NSPIRE inspections to maintain high first-pass rates.
  • Own rent collection, reconcile tenant/PHA rent portions, and process vendor invoices.
  • Coordinate with local leasing agents for tenant placements and renewals.
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