Legal Operations Manager & Systems Specialist

Staffing for DoctorsLegal Operations

PhilippinesFull-TimeManager

Salary not disclosed

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Job Details

Requirements

Prior experience as a Paralegal, Legal Assistant, Legal Operations Specialist, or Law Clerk.
Strong grasp of legal case lifecycles.
Direct experience configuring and managing Clio (Manage/Grow), including creating automated workflows and task sets.
Hands-on experience utilizing Claude and ChatGPT for process design and administrative automation.
Strong process-mapping abilities.
Ability to break down complex legal procedures into checklists and automated pipelines.
High degree of autonomy and problem-solving initiative.
Proven ability to identify inefficiencies and build systems with minimal oversight.

Responsibilities

Build, customize, and maintain end-to-end legal workflows, task lists, and case-stage automations within Clio.
Design and implement standardized intake pipelines, custom fields, and client portal templates.
Draft, audit, and organize document assembly templates and standardized email templates.
Leverage AI tools (Claude, ChatGPT) to develop prompt libraries, draft legal templates, and automate routine workflows.
Create comprehensive checklists, Standard Operating Procedures (SOPs), and operational guardrails for all case stages.
Identify manual bottlenecks and implement tech-driven solutions to optimize efficiency.
Audit existing case files and data structures to ensure adherence to new system workflows and data hygiene standards.
Monitor firm operations and recommend process improvements and new tech integrations as the practice scales.

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