Senior Business Operations Manager
New
Z
Zeely AIAI Marketing Platform
Remote-first culture: work from wherever you feel most productiveFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4+ years of experience
- Required Skills
- JiraTableauBusiness Operations
Requirements
- 4+ years of experience in Business Operations, Strategy Operations, Process Management, or Operations Consulting.
- Proven experience in conducting process audits and optimizing workflows.
- Ability to collaborate with cross-functional teams without direct authority.
- Strong systems thinking and the ability to identify root causes rather than symptoms.
- Experience working with Jira and process documentation.
- Experience in product tech companies or Big4 is a plus.
- Experience building processes from scratch is a plus.
- Proven cases with measurable business impact is a plus.
Responsibilities
- Conduct operational audits across different departments.
- Identify bottlenecks, process losses, and opportunities for improvement.
- Build process maps, SOPs, RACI frameworks, and improve workflows.
- Drive process improvements from idea to implementation.
- Work with Jira, Tableau, and operational metrics.
- Identify opportunities for automation and increased efficiency.
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