Product Operations Lead
New
J
JobgetherHealthcare Technology
Based in the United StatesFull-TimeLead
Salary$150,000–$200,000 USD
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Job Details
- Required Skills
- Project ManagementProduct ManagementProduct OperationsChange Management
Requirements
- Demonstrated experience initiating or driving an AI-enabled software development lifecycle transformation or comparable AI-driven operational change.
- Hands-on fluency with coding agents, agentic workflows, and modern AI tools.
- Strong change management capabilities, with the ability to influence and mobilize engineers, product leaders, designers, and other cross-functional stakeholders without relying on formal authority.
- Strong product or R&D operations experience, including defining metrics, monitoring performance, identifying insights, and supporting data-driven decision-making.
- Exceptional adaptability and critical-thinking skills, with the ability to evolve processes, address bottlenecks, and respond effectively to changing operational needs.
- Excellent organizational skills and meticulous attention to detail, particularly when coordinating complex, company-wide initiatives.
- Excellent written and verbal communication skills, with the executive presence to work with senior leaders, customers, and C-suite stakeholders.
- Strong ability to operate autonomously, take ownership, and move initiatives forward in ambiguous or rapidly changing environments.
- Hands-on, collaborative mindset with a willingness to step into execution and help teams solve problems when needed.
- Product management experience is a plus.
- Project management certification is a plus.
- Experience in healthcare technology is a plus.
Responsibilities
- Lead the overall strategy and operational framework across Product and Engineering, establishing performance targets, monitoring outcomes, and driving strategic initiatives.
- Own the AI-enabled software development lifecycle transformation across R&D, advancing a model in which team members and AI agents can independently take initiatives from idea through near-completion.
- Develop and manage the roadmap for the AI SDLC transformation, including foundational context, tooling, agents, skills, workflows, and supporting infrastructure.
- Lead organizational change management, helping engineers, product leaders, designers, and other stakeholders adopt new AI-enabled ways of working.
- Facilitate the company-wide product roadmapping process, including structured input collection, roadmap planning, cross-team dependency management, and OKR alignment.
- Identify operational bottlenecks and redesign processes, tools, and workflows to improve efficiency, accountability, and team effectiveness.
- Establish meaningful operational metrics and reporting mechanisms that turn performance data into actionable insights and support better decision-making.
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