Senior Enterprise Partner Success Manager

New

GiveCampusEducation Technology

This is a remote-first role based in the U.S.Full-TimeSenior

Salary not disclosed

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Job Details

Higher-ed advancement domain expertise including command of institutional organizational structures, budget cycles, and advancement priorities.
GiveCampus product mastery with the ability to explain platform capabilities to non-technical stakeholders.
Demonstrated ability to build and execute account growth plans and expansion strategies.
Proficiency in building structured internal business cases for finance or leadership teams.
Proven experience building executive-level, long-term trust and relationships with senior leadership.
Ability to manage and mentor junior-level staff.
Experience in pipeline and health metric forecasting and reporting.
Ability to operate comfortably in both strategic discussions and technical product conversations.

Own a portfolio of 10–15 Enterprise accounts selected for significant growth potential and organizational complexity as the primary GiveCampus relationship owner.
Build and sustain executive-level relationships with AVPs, VPs of advancement, and other senior stakeholders to operate as a trusted advisor.
Develop and execute account growth strategies for each partner, including spotting expansion opportunities and building internal business cases.
Maintain deep command of each account's organizational structure, budget cycles, and product footprint.
Partner cross-functionally with Sales, Product, and Support teams to clear obstacles and improve the partner experience.
Build the case for, hire, and manage two junior-level Partner Success Associates to delegate day-to-day support.
Report on account health, growth pipeline, and expansion forecasting to leadership.
Shape GiveCampus's long-term Enterprise account strategy.

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