Customer Service Agent
J
Jerry.aiInsurance
Jerry.ai is only able to hire full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA.Full-TimeEntry
Salary$19 – $21 per hour • Offers Equity
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of experience working in a call center environment
- Required Skills
- Customer service
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
- Must obtain a P&C insurance license within 60 days of starting
- Must reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies, coverages, and policy benefits
- Make changes to existing insurance policies
- Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
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