remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Home
Companies
Hapn

Hapn

Hapn is an internet company that offers a GPS app solution that supports businesses with real-time updates.

51-100 employees
Internet
Private Company
WebsiteLinkedInTwitterShareTweet
InternetMobile AppsGPS

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

United StatesFull-TimeGPS tracking softwarePosted
Customer Service Agent
  • Respond to Customer Service and Technical Support inquiries via phone, email, and chat
  • Identify opportunities to upsell or recommend products and services that meet customer needs
  • Troubleshoot technical issues related to devices, software, and account setup
  • Accurately document customer interactions and resolutions
  • Escalate complex issues to the Team Lead or Customer Experience Manager as needed
  • Follow SOPs and training materials to ensure consistency and quality across the center
  • Meet individual performance goals related to customer satisfaction, quality, and productivity
Customer serviceTroubleshootingTechnical support
Apply

About Hapn

Hapn pioneers innovative IoT technology, empowering businesses to track, protect, and optimize physical operations. We provide reliable GPS tracking hardware and software, processing over 4 billion messages. Our platform makes complex asset management simple for 50,000+ customers. We help businesses automate physical operations and run them virtually on autopilot.

How We Work

Hapn is a remote-first company where team members flourish from anywhere. We are bonded by a culture that levels up together. You'll find a supportive environment to do your best work from home. Our commitment is to innovation and mutual growth.

Engineering at Hapn

Our groundbreaking IoT platform is built on a robust API, enabling custom integrations and connections. We solve complex problems in real-time location data and actionable insights. Engineers here craft solutions for high-availability systems. We ensure 99.9% platform uptime for critical business operations.

Why Join Us

  • Shape the future of IoT and GPS tracking for businesses.
  • Work in a remote-first environment with strong team bonds.
  • Solve challenging problems in real-time data and system scalability.
  • Contribute to a platform trusted by over 50,000 businesses.

Benefits & Perks

  • Competitive Salary
  • Generous Vacation & PTO
  • Health, Dental, and Vision Insurance & Flexible Spending Account
  • 100% company-paid insurance option for individuals
  • Retirement plan - 401(K)
  • Paid Family Leave (10 weeks)
  • Fitness Allowance (up to $50/month)
  • Choice of Mac or PC

Tech Stack

paymentwidgetsmobileserver