Sr. Strategic Account Manager

New

dv01FinTech / Structured Finance

Remote-First Environment. People thrive in a flexible and supportive environment that best invigorates them. You can work from your home, cafe, or hotel.Full-TimeSenior

Salary145,000 - 155,000 USD per year

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Job Details

Experience: 7+ years
Required Skills: SaaSAccount ManagementRisk ManagementData analytics

Requirements

7+ years of progressive account management or client leadership experience.
Demonstrated record of driving net revenue retention and long-term client value.
Experience in ABS/Structured Products Finance, Lending, Capital Markets, or FinTech.
Executive-level relationship and communication skills.
Strong strategic and analytical orientation with ability to synthesize complex data.
High organizational rigor for managing a complex territory book of business.
Strong technical aptitude to master complex FinTech SaaS products.
Entrepreneurial mindset with experience scaling processes in a growth-stage environment.
Proven ability to operate effectively in a fast-paced environment with competing priorities.
Strong problem-solving instincts and ability to self-direct learning.

Responsibilities

Own and lead a strategic book of business, with full accountability for account health, retention, and expansion.
Develop and execute long-term growth strategies to increase product dependency and incremental revenue.
Serve as a trusted advisor to clients and build relationships with senior decision-makers.
Influence product strategy by suggesting enhancements based on client value and business goals.
Act as a bridge between clients and internal teams, maintaining a feedback loop for product and process improvements.
Use usage data to identify adoption trends, mitigation plans, and expansion opportunities.
Partner with leadership to evolve client strategy and represent dv01 at industry conferences.

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