- Own a portfolio of high-value and strategic accounts — serve as the primary point of contact and trusted advisor for executive and operational stakeholders
- Lead contract renewals and expansions end-to-end, including negotiation, deal structuring, and coordination with Finance and Legal
- Build and execute strategic account plans with clear growth objectives, risk mitigation strategies, and multi-quarter action items
- Proactively develop and maintain C-suite and senior-level relationships
- Identify and execute cross-sell and upsell opportunities across dv01's full product suite
- Leverage user analytics and engagement data to drive product adoption
- Contribute to dv01's product feedback loop
- Collaborate cross-functionally with Sales, Support, Product, and Engineering
- Facilitate quarterly business reviews (QBRs), product demos, and training sessions
- Participate in industry conferences, client events, and trade shows