- Own and lead a strategic book of business, with full accountability for account health, retention, and expansion.
- Develop and execute long-term growth strategies to drive incremental revenue and increase product dependency.
- Serve as a trusted advisor to senior decision-makers across client organizations.
- Leverage client and product knowledge to influence product strategy and feature enhancements.
- Act as a strategic bridge between clients and internal teams, advocating for high-impact improvements.
- Use usage data and analytics to identify adoption trends, risks, and expansion opportunities.
- Partner with leadership to evolve client strategy and ensure dv01 remains indispensable to client workflows.
- Collaborate with Finance on revenue forecasting, accounts receivable, and risk management.
- Represent the company at industry conferences and events to strengthen executive relationships.