- Build and maintain effective internal and external relationships.
- Provide support and education on navigating the Merit-Based Incentive Payment System (MIPS).
- Help clients understand MIPS program requirements and gather and analyze healthcare data for performance measure tracking.
- Stay current on Quality Payment Program changes, requirements, and best practices to educate clinicians and staff.
- Ensure accurate and timely MIPS data submission to CMS.
- Guide practices on CMS regulations, hardship and extreme/uncontrollable circumstances exemptions, eligibility, and participation criteria.
- Represent practice needs across Verana Health functions.
- Maintain the established communication cadence with practices and document interactions clearly.
- Use Verana Health applications, including Google Suite, Salesforce, JIRA, Zendesk, Asana, and Slack.
- Collaborate with cross-functional teams to define best practices and outcomes.