Intake Specialist
New
J
Job DuckLegal
United States, Monday – Friday, 9:00 AM – 6:00 PM ESTFull-Time
Salary1,150 - 1,220 USD per month
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Job Details
- Languages
- English
- Required Skills
- Time ManagementLead GenerationInterpersonal skillsActive listeningCRM
Requirements
- Excellent verbal and written English communication skills.
- Strong interpersonal and active listening skills.
- Professional and confident phone presence.
- Proactive and self-motivated work ethic.
- Strong attention to detail.
- Excellent organizational and time management skills.
- Comfortable working in a high-volume outbound calling environment.
- Ability to follow scripts while maintaining a natural and engaging conversation.
- Ability to build rapport quickly with prospective clients.
- Reliable, dependable, and accountable.
- Comfortable learning new software and systems.
- Ability to multitask and prioritize effectively.
Responsibilities
- Make outbound cold calls using a provided script.
- Conduct follow-up calls with prospective clients.
- Schedule consultations by booking qualified prospects through the company's booking system.
- Accurately document call outcomes and client information within the CRM.
- Collaborate with the supervisor and team to ensure efficient lead management.
- Meet daily outbound calling expectations while maintaining quality conversations.
- Follow established processes and workflows for lead outreach and appointment scheduling.
- Participate in training sessions and implement feedback to continuously improve performance.
- Send emails to prospective clients when appropriate.
- Maintain a professional and courteous experience during every interaction.
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