Licensed Insurance Customer Service Representative (P&C)
P
PavagoInsurance
Mexico. Colombia. Costa Rica. Dominican Republic. Jamaica, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1 year
- Required Skills
- Customer service
Requirements
- Active U.S. Property & Casualty (P&C) Insurance License (resident or non-resident).
- Minimum 1 year of P&C insurance experience with an agency or carrier.
- Experience with Personal Lines, Commercial Lines, or both.
- Excellent written and verbal English communication skills.
- Strong attention to detail and organizational capabilities.
- Ability to work during U.S. business hours.
- Reliable high-speed internet and dedicated home-office setup.
- Must be located outside the United States.
Responsibilities
- Handle policy changes, endorsements, renewals, and cancellations.
- Respond to policyholder inquiries regarding coverage and service requests.
- Prepare accurate insurance quotes for new and existing customers.
- Manage inbound and outbound communications with prospects and carriers.
- Maintain detailed records and documentation within agency management systems.
- Coordinate with producers and internal agency stakeholders to resolve service requests.
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