AVP Enterprise Implementations, Migrations & Customer Success
New
J
JobgetherHealthcare Technology
Based in the United StatesFull-TimeVp
SalaryCompetitive salary range of $164,000 - $279,000 annually, based on experience, skills, and qualifications.
Apply NowOpens the employer's application page
Job Details
- Experience
- 12+ years of professional experience, 5+ years in client-facing leadership, 8+ years leading teams
- Required Skills
- Project ManagementData AnalysisStakeholder managementChange ManagementCustomer Success
Requirements
- 12+ years of professional experience in operations, sales, information technology, consulting, or related business functions.
- 5+ years of experience in client-facing or customer success leadership roles.
- 8+ years of experience leading teams and managing people.
- Proven experience leading complex enterprise implementations, migrations, technology transformations, or large-scale business change initiatives.
- Strong program and project management expertise, including managing multiple stakeholders, dependencies, risks, and business outcomes.
- Ability to operate effectively within a matrixed enterprise environment.
- Exceptional communication, executive presence, and stakeholder management skills.
- Strong decision-making abilities with the ability to resolve ambiguity.
- Advanced critical thinking and analytical skills.
- Ability to balance client expectations, regulatory requirements, operational constraints, technology considerations, and financial objectives.
- Experience building trusted relationships and influencing teams across all levels of an organization.
Responsibilities
- Serve as the enterprise leader for complex implementations and migrations, overseeing strategy, governance, roadmaps, budgets, milestones, risks, and measurable business outcomes.
- Lead large-scale migration initiatives by establishing execution frameworks, coordinating resources, managing dependencies, and ensuring delivery aligns with client expectations and organizational priorities.
- Drive collaboration across product, technology, operations, finance, legal, compliance, sales, and client teams to ensure alignment on priorities, decisions, accountability, and execution plans.
- Develop and continuously improve implementation methodologies, including planning frameworks, readiness assessments, resource models, quality standards, training processes, and post-launch improvement practices.
- Translate complex client, operational, regulatory, and technology requirements into structured implementation roadmaps that balance timelines, risks, costs, and business objectives.
- Provide executive-level communication through strategic updates, presentations, risk reporting, decision materials, and recommendations for senior leadership.
- Act as a trusted advisor to clients by aligning migration strategies, technical capabilities, operational readiness, and business goals to strengthen relationships and customer satisfaction.
- Establish performance measurement frameworks using delivery metrics, client feedback, and implementation outcomes to drive continuous improvement.
- Identify future-state capabilities, technology investments, process improvements, and operating model enhancements needed to support enterprise scalability.
- Lead and mentor teams while fostering accountability, collaboration, and excellence across complex, matrixed environments.
View Full Description & ApplyYou'll be redirected to the employer's site
