Systems Migration & Support Specialist
New
A
Asset LivingProperty Management
RemoteFull-TimeEntry
Salary55,000 - 65,000 USD per year
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Job Details
- Required Skills
- Microsoft OfficeTechnical support
Requirements
- Bachelor's degree in Business Administration, Information Systems or related field
- Familiarity with property management systems such as RealPage, Entrata and/or Yardi is preferred
- Ability to work well in a team-oriented environment
- Excellent problem-solving and communication skills
- Strong attention to detail and organizational skills
- Process optimization focus
- Proficiency in Microsoft Office applications
Responsibilities
- Respond to support tickets and resolve system issues in a timely manner
- Assist with property management system migration during property onboarding
- Distribute and support the ongoing use of property management systems
- Collaborate with team members to improve processes and optimize system functionality
- Maintain system documentation and training materials
- Deliver Systems training
- Identify and escalate system issues to the appropriate team members
- Provide excellent customer service to internal and external stakeholders
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