- Provide fast, friendly, and technically sound support via email, chat, and video calls.
- Diagnose, reproduce, and resolve product issues while documenting bugs for Engineering.
- Act as a customer advocate by identifying pain points and providing feedback to Product and Engineering teams.
- Contribute to Help Center, FAQ, and internal documentation platforms like Notion and Guru.
- Build deep expertise in Attio functionality, APIs, and integrations.
- Partner with customers to provide strategic, scalable solutions for their workflows and data models.
RESTful APIsTroubleshootingTechnical support+3 more