Bilingual Medical Receptionist & Executive Assistant
New
S
SnappyCXPhysical Therapy
Location: ColombiaPart-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent in English and Spanish (spoken and written).
- Required Skills
- Microsoft OfficeGoogle WorkspaceCRM
Requirements
- Fluent in English and Spanish (spoken and written).
- Previous experience working in a physical therapy practice.
- Previous experience as a Medical Receptionist, Executive Assistant, Intake Coordinator, or Healthcare Administrative Assistant.
- Proficiency with Microsoft Office and Google Workspace.
- Experience with email platforms and CRM or case management systems.
- Strong organizational and time-management skills.
- Ability to work independently with minimal supervision.
- Comfortable managing multiple priorities in a fast-paced healthcare environment.
- Reliable computer or laptop with stable high-speed internet.
- Professional headset with microphone.
- Quiet, distraction-free home office.
Responsibilities
- Manage a high-volume shared email inbox and prioritize incoming requests.
- Answer inbound patient calls professionally in both English and Spanish.
- Communicate with Spanish-speaking patients, referral sources, and providers.
- Process and coordinate new patient referrals.
- Schedule, confirm, and reschedule patient appointments.
- Maintain accurate patient records and update internal systems.
- Provide administrative support to practice leadership including calendar and meeting coordination.
- Assist with day-to-day operational tasks and special projects.
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