BDC Dealership Agent
G
Global Pacific SupportAutomotive
Philippines. Venezuela, Bolivarian Republic of. ColombiaFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Proven experience in a BDC role or similar customer service/appointment-setting position
- Strong verbal and written communication skills
- Ability to handle inbound and outbound calls professionally
- Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
- Strong organizational skills and attention to detail
- Ability to multitask and manage a high volume of leads
- Willingness to work in a fast-paced dealership environment
- Ability to follow scripts and guidelines while maintaining natural communication
- Reliable internet connection and a quiet workspace
- Willingness to work flexible hours, including weekends if required
Responsibilities
- Manage inbound and outbound customer communications for partner dealerships
- Handle customer inquiries professionally
- Set appointments for dealership partners
- Support day-to-day dealership operations
- Maintain high levels of organization and lead management
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