Partner Success Manager
New
J
JobgetherTechnology/Software
Remote work opportunities from Europe, with contractor options available in multiple countries. Our partner is looking for a Partner Success Manager based in Romania.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent German and English communication skills.
- Experience
- 3+ years
- Required Skills
- Customer SuccessAccount ManagementCRM
Requirements
- Fluent German and English communication skills.
- 3+ years of experience in Partner Success, Customer Success, Account Management, or similar commercial relationship role.
- Experience working with B2B technology products, services, or software solutions.
- Strong consultative approach with proven ability to build trusted relationships.
- Demonstrated experience increasing account value through adoption, expansion, upselling, or cross-selling.
- Experience managing renewals, retention strategies, and success initiatives.
- Confidence leading business reviews, account planning sessions, and stakeholder meetings.
- Strong organizational skills, ownership mindset, and attention to detail.
- Experience using CRM systems, forecasts, account plans, and structured reporting processes.
Responsibilities
- Own and develop relationships with German-speaking partners across the DACH region and wider Europe.
- Build a deep understanding of partner business models, customer bases, service portfolios, infrastructure environments, and commercial objectives.
- Create and execute partner growth plans focused on adoption, retention, expansion, upselling, and cross-selling opportunities.
- Manage renewals and support commercial discussions related to contracts, usage, and future growth opportunities.
- Monitor partner health indicators, including satisfaction, engagement, adoption, revenue performance, and churn risks.
- Lead regular business reviews and strategic discussions with partner stakeholders.
- Support partner onboarding, product adoption, service launches, and expansion initiatives.
- Maintain accurate account plans, forecasts, renewal information, and opportunity tracking through CRM tools.
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