Revenue Operations Staff Systems Engineer
New
A
ArcadiaHealthcare Technology
Remote (USA)Full-TimeStaff
Salary160,000 - 180,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceData modeling
Requirements
- Bachelor’s degree in a related field or equivalent professional experience.
- 5+ years administering and configuring SaaS business platforms in a GTM, sales ops, marketing ops, or customer ops context.
- Hands-on Salesforce administration and configuration experience (security, automation, data model, reporting).
- Experience leading a cleanup or overhaul of an existing Salesforce org.
- Demonstrated lifecycle experience: design, build, deployment, and administration.
- Experience building and maintaining SaaS integrations using APIs, integration platforms, or middleware.
- Experience building automations, AI agents, or bots.
- Ability to translate process needs from Sales, Marketing, and Operations stakeholders into system designs.
- Strong troubleshooting, documentation, and queue management skills.
- Adaptability in a fast-changing environment with a track record of learning new platforms quickly.
Responsibilities
- Serve as administrator and engineer for Salesforce, owning configuration, security, objects, flows, reporting, and platform health.
- Maintain and extend the Planhat customer success platform, including health scores, playbooks, and lifecycle workflows.
- Act as a technical lead for the RocketLane implementation for customer onboarding and implementation workflows.
- Design, build, and support AI agents and bots to automate routine workflows for GTM and Customer Operations teams.
- Build and maintain integrations across the tech stack using APIs, integration platforms, or middleware.
- Deliver reporting and dashboards to support decision-making for Sales, Marketing, Operations, and Customer Success leaders.
- Provide user support, training, and documentation to ensure teams maximize platform value.
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