Systems Enablement Manager
C
CordanceB2B SaaS
United States - RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–6+ years
- Required Skills
- Artificial IntelligenceSalesforceChange ManagementSaaSHubSpotNetSuite
Requirements
- 3–6+ years of hands-on experience administering Salesforce and HubSpot in an operations environment.
- Demonstrated NetSuite administration experience, including financial module configuration and data management.
- Proven experience with CPQ platforms (e.g., Salesforce CPQ, DealHub, Zuora CPQ).
- Experience supporting or managing SaaS, physical hardware, and consumption-based billing models.
- Demonstrated ability to work directly with business stakeholders through change management and process adoption.
- Active AI-first practitioner, comfortable using tools like ChatGPT, Claude, or Copilot.
- Excellent communication skills with the ability to translate technical changes for non-technical audiences.
- Strong analytical and problem-solving skills with a track record of delivering practical, hands-on systems fixes.
Responsibilities
- Act as the primary systems point of contact for acquired business units, guiding them through change management and implementation of new processes.
- Translate new systems and workflows into plain-language guidance, training, and documentation for non-technical stakeholders.
- Run working sessions and office hours with acquired teams to troubleshoot and answer questions in real time.
- Configure Salesforce, HubSpot, NetSuite, and CPQ objects, fields, and pricing rules to align with enterprise standards.
- Support the integration of SaaS, hardware, and usage-based billing models while collaborating with Finance and Revenue Operations.
- Utilize AI tools for root-cause analysis, data mapping, configuration, and documentation.
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