Training & Quality Specialist, Field Services
New
H
Hunter DouglasWindow Coverings
Broomfield, CO, United StatesFull-TimeMiddle
Salary$80000.00-$90000.00
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Job Details
- Languages
- Bilingual English/Spanish highly desired.
- Experience
- 2-4 years in the window fashions industry, installation, training, photography, or video production preferred; 2+ years experience with in-person training delivery and facilitation.
- Required Skills
- Data Analysis
Requirements
- High school diploma required. Bachelor's degree in Marketing, Business, Education, Training, or related fields preferred.
- 2-4 years in the window fashions industry, installation, training, photography, or video production preferred.
- 2+ years experience with in-person training delivery and facilitation.
- Extensive public speaking experience and commitment to continuous learning.
- Bilingual English/Spanish highly desired.
- Expert proficiency in video production and editing, including scripting, shooting, and post-production.
- Expert ability to design and build web-based training/eLearning content using modern authoring tools.
- Strong presentation and facilitation skills across diverse environments (video, live classroom, virtual sessions).
- Ability to translate complex technical information into accessible, engaging content.
- Use of Microsoft 365 including PowerPoint, Word, and Excel.
- Solid knowledge of training techniques, instructional design, and adult learning theory.
- Experience with technology platforms for content delivery (LMS, virtual platforms, media tools).
Responsibilities
- Conduct needs analyses and partner with stakeholders to design training solutions aligned with Field Service and installer-focused business objectives.
- Develop high-quality training content, including instructional videos, eLearning modules, job aids, and quick-reference guides, using industry-standard tools and creative techniques.
- Facilitate training in a variety of formats (ILT, VILT, video-based learning, eLearning), ensuring learners can apply concepts effectively.
- Identify and track key metrics to evaluate learning effectiveness; use data to continuously improve training content and delivery.
- Stay current on training trends, technologies, and creative approaches to instructional media, and incorporate new methods into training strategies.
- Represent Hunter Douglas professionally when working with internal teams, dealers, and installers.
- Manage multiple projects simultaneously, adapting to shifting priorities and deadlines.
- Travel 25–35% as required to support training initiatives.
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