Implementation Specialist
New
E
Eleos HealthBehavioral Health
USFull-TimeEntry
Salary$55,000-70,000 per year
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Job Details
- Experience
- 0-2 years
- Required Skills
- Data AnalysisDocumentationProcess improvementTechnical support
Requirements
- Bachelor’s degree in a relevant field (e.g., Computer Science, Psychology, Biology), or related coursework
- 0-2 years of experience through internships, research, or roles in technical support, analysis, or configuration
- Data-driven, detail-oriented, customer-focused, and business-minded
- Technologically and intellectually curious
- Proficient in utilizing AI to streamline tasks and improve output
- Proactive learning mindset and adaptability to new tools
- Excellent written and verbal communication skills
- Self-starter, eager to learn and contribute
- Basic understanding of software configuration and testing (plus)
- Healthcare or startup experience (plus)
- Open to travel opportunities to customer sites
Responsibilities
- Configure and QA products, identifying issues and escalating as needed
- Support Implementation Managers in User Acceptance Testing with customers
- Maintain and improve documentation, including configuration guides, process workflows, and testing procedures
- Support internal process improvements, identifying inefficiencies and contributing towards workflow enhancements
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