Certified Medical Assistant
New
A
aptihealthBehavioral Health
Source API remote eligibility restrictions: United States, Monday – Friday 8am – 4:30pmFull-TimeMiddle
Salary41,600 - 45,760 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- EHR
Requirements
- 2+ years of experience as a Certified Medical Assistant (CMA)
- Proficiency with Electronic Health Records (EHR/EMR) systems
- Strong written and verbal communication skills
- Ability to effectively support patients and providers in a virtual environment
- Ability to prioritize patient needs and appropriately triage requests under clinical direction
- Experience supporting patients in a telehealth or virtual care setting preferred
Responsibilities
- Conduct outreach to patients and/or parents/caregivers to confirm initial appointments and provide education regarding services, processes, and expectations
- Obtain required consents and releases of information (ROIs), including medication management agreements, refill policies, HIXNY consent forms, and controlled substance agreements
- Respond to patient and parent/caregiver inquiries and triage requests as appropriate, including scheduling, medication refill requests, forms, notes, and lab orders
- Coordinate care and communication with primary care providers and external healthcare providers regarding records requests, referrals, and continuity of care
- Manage and process clinical correspondence, forms, and letters, including school medication forms, work/school excuse notes, and FMLA documentation
- Support prescription management and laboratory orders through communication with patients, pharmacies, and labs as directed by providers
- Perform additional duties within the scope of CMA certification as assigned
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