Site Reliability Engineer (SRE)

New

Rocket.netWeb Hosting

Ability to work from anywhere in the world.Full-TimeMiddle

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

3+ years of experience in SRE, DevOps, Platform Engineering, or similar roles.
Strong experience troubleshooting Linux production environments.
Experience supporting customer-facing technical environments.
Strong understanding of web hosting technologies including NGINX, Apache, PHP-FPM, MySQL/MariaDB, and Redis.
Advanced troubleshooting skills across WordPress, servers, DNS, networking, and performance issues.
Experience with Linux command line (SSH).
Strong understanding of DNS, HTTP/HTTPS, SSL/TLS, CDN, and caching technologies.
Experience with Cloudflare, WAF, and web performance optimization.
Experience with monitoring tools and incident response processes.
Excellent written and verbal communication skills in English.
Ability to troubleshoot complex issues independently.
Ability to work under pressure during customer-impacting incidents.

Monitor the health, availability, and performance of servers, services, and customer environments.
Investigate alerts and operational events to maintain platform stability.
Participate in incident response and coordinate troubleshooting during customer-impacting events.
Act as a senior escalation point for WordPress Support Engineers for complex hosting-related issues.
Troubleshoot complex problems involving servers, websites, networking, DNS, performance, caching, and infrastructure.
Maintain Linux-based production environments and perform server maintenance or configuration changes.
Improve monitoring, automation, and operational workflows.
Provide technical guidance to Support teams and create internal documentation and troubleshooting guides.

View Full Description & ApplyYou'll be redirected to the employer's site