Partner Agent Operations Specialist
New
5
55places.comReal Estate
Australia, Canada, France, Germany, India, United Kingdom, United StatesContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Data AnalysisSalesforceHubSpotReportingCRM
Requirements
- Proficiency with Salesforce or a comparable CRM system.
- Experience building and interpreting reports within a CRM.
- Experience with HubSpot or similar marketing and communications platforms.
- Strong written communication skills for direct email correspondence with partners.
- Demonstrated ability to work independently in a fully remote environment.
- Highly organized with a detail-oriented approach to process management.
- Sound judgment regarding task triaging and escalation.
- Comfortable learning and utilizing AI tools such as Claude.
Responsibilities
- Monitor a shared team inbox and internal support ticket queue to address partner agent inquiries.
- Act as a primary contact for partner agents and escalate performance or compliance issues to leadership.
- Review and moderate community and agent platform reviews.
- Coordinate administrative tasks for agent webinars, trainings, and events.
- Prepare agent performance reports and outreach for leadership.
- Manage administrative processes for agent status changes, market assignments, and status updates.
- Utilize CRM tools to pull, review, and distribute sales and performance reports.
- Conduct data quality audits and monitor sales data for accuracy and follow-ups.
- Collaborate with accounting on payment follow-up and data entry.
- Support marketing and agent communication campaigns using email platforms.
View Full Description & ApplyYou'll be redirected to the employer's site
