Senior Workplace Operations Manager
New
J
JobgetherTechnology, Operations
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- Project ManagementStakeholder managementBudget management
Requirements
- 8+ years of experience in workplace operations, facilities management, corporate real estate, hospitality operations, or a related field.
- Demonstrated experience independently managing workplace or facilities operations across multiple locations in India.
- Proven experience scaling workplace operating models and supporting complex environments.
- Strong background managing facilities management providers, contractors, and external vendors, including SLAs, performance management, and commercial negotiations.
- Experience managing operational budgets, forecasting, procurement processes, invoices, and vendor spending.
- Knowledge of workplace safety, emergency preparedness, business continuity, and India facilities-related compliance requirements.
- Strong stakeholder management skills with experience partnering with executives, business leaders, landlords, vendors, and cross-functional teams.
- Ability to transform operational challenges into structured processes, standards, reporting, and improvement initiatives.
- Experience working in a high-growth technology company or similarly complex service environment is preferred.
Responsibilities
- Define and lead the country-wide workplace operating model, service standards, operational priorities, and escalation processes across multiple locations.
- Manage integrated facilities management partners, contractors, and specialist vendors through SLAs, KPIs, performance reviews, and commercial accountability.
- Own operational budgets, forecasting, procurement processes, resource allocation, and vendor spend management.
- Lead workplace readiness initiatives for office openings, expansions, relocations, renovations, and post-occupancy stabilization.
- Oversee workplace safety programs, emergency preparedness, incident response, compliance processes, and business continuity planning.
- Develop scalable workplace playbooks, SOPs, documentation, reporting frameworks, and operational standards.
- Collaborate with Workplace Experience, IT, Security, People, Finance, Procurement, and other teams on workplace programs and business priorities.
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