Senior Functional Consultant - Dynamics 365 Project Operations & Sales
New
H
HSOIT Consulting
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8+ years
- Required Skills
- AgileStakeholder management
Requirements
- 8+ years of experience in Dynamics 365 implementations.
- Strong expertise in Dynamics 365 Sales module including sales lifecycle, lead management, and quote-to-order processes.
- Strong experience in Dynamics 365 CE Project Operations including project setup, resource scheduling, and time & expense capture.
- Strong understanding of Dynamics 365 Finance & Operations integration with Project Operations using Dual Write.
- Experience working on projects with Copilot, AI Agents, and automation.
- Proven track record implementing Dynamics 365 Project Operations solutions in large-scale enterprise deployments.
- Experience as a Functional Lead or Senior Consultant in at least one international end-to-end Dynamics 365 CRM implementation project.
- Experience conducting customer workshops and requirement gathering sessions.
- Strong understanding of implementation methodologies and Agile delivery models.
- Strong stakeholder management and customer-facing communication skills.
- Microsoft certifications in Dynamics 365 are preferred.
Responsibilities
- Lead CRM solution design and functional architecture discussions.
- Review and approve functional designs, user stories and configurations.
- Lead functional workshops and discovery sessions for Dynamics 365 Sales and Project Operations implementations.
- Drive end-to-end solution design across Sales, Project Operations, Finance & Operations and Dual-write integrations.
- Work closely with stakeholders to define business processes, project delivery models, governance and transformation of roadmaps.
- Lead implementation activities related to Leads, Opportunities, Projects, Tasks, Journals, Vendors, Price Lists, Time & Expense management, Forecasting, Budgeting, Invoicing and Resource Utilization.
- Lead design and optimization of complete sales lifecycle processes.
- Lead AI and Copilot adoption initiatives including Sales Copilot, AI Agents, Activity Tracking and intelligent automation.
- Collaborate with technical teams for integrations, Power Platform solutions, Canvas Apps, dashboards and reporting.
- Mentor consultants and ensure best practices, governance and delivery quality.
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