Quality Control Analyst
New
Z
ZepzFinTech Compliance
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Several years of experience
- Required Skills
- Compliance
Requirements
- Several years of experience in financial services compliance, specifically within FinTech, Peer-to-Peer (P2P) payments, digital banking, or MSBs.
- Strong operational knowledge of AML/CFT regulations, KYC/KYB practices, transaction monitoring, and OFAC/Sanctions filtering.
- Exceptional analytical and problem-solving skills with the ability to identify subtle patterns of risk or non-compliance within complex data sets.
- Excellent written and verbal communication skills, with a proven ability to deliver objective-driven feedback.
- Proficient with specialised AML monitoring systems and case management tools.
- Practical experience using AI tools in a professional context.
- Strong AI literacy, including prompt engineering, critical evaluation of AI output, and ethical awareness.
- CAMS (Certified Anti-Money Laundering Specialist) or CRCM (Certified Regulatory Compliance Manager) designations are highly regarded.
- Prior experience using Claude (Anthropic) is a nice-to-have.
Responsibilities
- Conduct regular, systematic quality control reviews on sample cases processed by second-line compliance teams (including KYC, Transaction Monitoring, Sanctions/PEP screening, and Enhanced Due Diligence).
- Ensure all reviewed processes comply with US regulatory standards (BSA, USA PATRIOT Act, OFAC sanctions regulations) and state-specific Money Transmitter Licenses (MTLs).
- Identify procedural deviations, systematic errors, or gaps in operational processes.
- Perform root cause analyses to determine why errors occurred.
- Draft clear, objective, and constructive feedback loops for operations teams.
- Collaborate with team leads and trainers to develop remediation plans and training materials based on QC trends.
- Maintain accurate QC logs, scorecards, and metrics.
- Assist in compiling weekly and monthly compliance quality dashboards for senior management and regulatory reporting.
- Continuously evaluate current QC methodologies and internal compliance policies, proposing improvements to increase efficiency and mitigate risk exposure.
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