Account Management / Sales & Customer Support / After-Sales Support
New
E
eCarsTradeAutomotive Tech
BelgiumContractMiddle
SalaryCompetitive pay with KPI-based commission
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Job Details
- Languages
- Fluency in English (required) and two additional languages (such as French, German, Greek, Arabic, Croatian, etc.)
- Experience
- 0–4 years
- Required Skills
- NegotiationAccount ManagementCustomer support
Requirements
- 0–4 years of relevant experience in sales, account management, or support.
- Fluency in English (required).
- Fluency in two additional languages (such as French, German, Greek, Arabic, Croatian, etc.).
- Excellent communication and negotiation skills.
- Passionate about cars and customer service.
- Organized, proactive, and eager to learn.
- Commercial mindset with a problem-solving attitude.
- Flexible, independent, and curious about digital innovation.
Responsibilities
- Support eCarsTrade users and help them navigate the platform.
- Help clients bid and win more vehicles through expert guidance.
- Turn occasional buyers into loyal customers.
- Provide professional support via calls, chat, and email for eCarsTrade and Solaf customers.
- Expand Solaf’s sales division by answering inquiries, negotiating prices, and closing deals.
- Convert Solaf customers into active and satisfied users at eCarsTrade.
- Oversee the full process after a deal is closed.
- Liaise between clients, logistics, and internal teams.
- Handle post-sale inquiries and ensure a seamless experience.
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