Account Manager
New
S
ShowbieEdtech
Candidates must be based in the United Kingdom to be consideredContractMiddle
Salary£35,000 per annum (pro-rated for the duration of this fixed-term contract) plus variable commission
Apply NowOpens the employer's application page
Job Details
- Experience
- 1–4 years
- Required Skills
- SalesforceCustomer SuccessSaaSAccount ManagementCRM
Requirements
- 1–4 years of experience in a customer-facing commercial role (SDR, BDR, or early-stage Account Manager).
- Proven track record in SaaS account management, renewals, or B2B sales.
- Strong commercial acumen and experience delivering on revenue-based KPIs.
- Excellent relationship-building skills with the ability to engage senior stakeholders.
- Proficiency in using Salesforce or similar CRM tools for pipeline and activity management.
- Naturally curious with experience using value-based discovery and questioning techniques.
- Familiarity with the education market or a passion for supporting schools and educators.
- Organised, proactive, and accountable approach to managing a large, varied account portfolio.
- Strong collaboration skills for working cross-functionally with internal teams and resellers.
Responsibilities
- Build multi-threaded relationships with senior stakeholders across schools and trusts.
- Own the overall commercial relationship and success of your assigned portfolio of accounts.
- Develop and maintain strategic account plans that align customer goals with company solutions and generate growth.
- Maintain accurate records of account activity, risk, opportunities, and renewal progress in Salesforce CRM.
- Secure renewals that meet or exceed net revenue retention targets.
- Identify, develop, and close upsell and expansion opportunities within existing accounts.
- Lead account reviews and strategic customer conversations focused on long-term value.
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