Member Contact Center Sales Associate
New
A
AAA Club AllianceCustomer Service
Candidates must live within one of these territories to be considered: ·Connecticut ·Delaware ·Indiana ·Kentucky ·Maryland ·New Jersey Oklahoma ·Pennsylvania ·South Dakota ·West Virginia, 8:00 a.m. up to 5:00 p.m. ESTFull-TimeEntry
Salary$15.00 - $20.00 per hour
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Job Details
- Experience
- 2 to 5 years
- Required Skills
- Customer service
Requirements
- High School Diploma or equivalent.
- 2 to 5 years of sales experience, preferably in a call center.
- Ability to obtain a Motor Club License within 60 days of hire.
- Must pass a background screening, including federal and state fingerprinting.
- Maintain a stable, secure, and hard-wired internet connection.
- Provide a private, disruption-free work environment.
- Ability to attend 5 weeks of full-time virtual training (Monday - Friday).
- Availability to work one weekend shift each week.
- Ability to work overtime and/or on holidays as required.
Responsibilities
- Build strong relationships with members through personalized, consultative service.
- Recommend and sell AAA Memberships, travel products, financial services, and other AAA solutions.
- Assist members with questions about membership benefits, travel reservations, roadside assistance, driving school, and general account inquiries.
- Deliver friendly, professional support in a fast-paced contact center environment.
- Consistently meet or exceed established sales and performance goals while providing an exceptional member experience.
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