Technical Account Executive
New
R
ResendEmail Platform
Remote based in the Americas Time Zones, Americas Time ZonesFull-TimeMiddle
Salary$160,000 - $220,000 USD OTE (base + variable)
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Job Details
- Required Skills
- RESTful APIsAccount ManagementCRM
Requirements
- Experience building out a new role, team, or function from zero.
- Ability to operate effectively without a finished playbook.
- Customer-obsessed mindset with a genuine curiosity for solving user problems.
- Experience working with both deeply technical infrastructure engineers and newer developers.
- Scientific approach to sales: forming hypotheses, testing, measuring, and iterating.
- Strong documentation skills with a focus on team knowledge sharing.
- Technical literacy to hold credible conversations about infrastructure, APIs, and email deliverability.
- Commitment to high-quality, professional sales craft.
- Comfortable with travel for conferences, prospect on-sites, and team events.
Responsibilities
- Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies.
- Build on existing playbooks by validating, iterating, and scaling effective sales motions.
- Run experiments across messaging, timing, and channels to find repeatability.
- Expand existing customers by identifying accounts that could benefit from higher tiers or additional products.
- Prevent churn by distinguishing accounts worth saving from natural lifecycle churn.
- Act as the voice of the customer internally, feeding insights back to product, marketing, and success teams.
- Document learnings to refine the team's playbook.
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