Virtual Medical Assistant (Administrative / Receptionist)
New
G
Go Lean HealthChiropractic services
Philippines, US Eastern Time (ET)Part-TimeEntry
Salary6 USD per hour
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Job Details
- Languages
- Advanced, near-native English verbal and written communication skills with minimal accent
- Experience
- At least 1 year of experience supporting US-based medical or administrative clinics
- Required Skills
- Google WorkspaceData entry
Requirements
- Advanced, near-native English verbal and written communication skills.
- Minimal accent for clear phone reception.
- At least 1 year of experience supporting US-based medical or administrative clinics.
- Superior comprehension and active listening skills.
- Ability to remain calm, grounded, and solution-oriented during urgent situations.
- Familiarity with chiropractic or wellness facility operations is a plus.
- Experience with legal/personal injury casework tracking is a plus.
- Proficiency with digital tools like EMR systems, VoIP, and project management software.
Responsibilities
- Handle inbound phone calls and triage messages via VoIP and chat systems.
- Review and prioritize patient voicemails.
- Utilize project management software to track patient care plan journeys.
- Input care plan details into electronic medical records (EMR) systems.
- Pre-populate reassessment forms and ensure intake paperwork is completed.
- Follow up with attorneys regarding patient cases.
- Monitor marketing leads and follow up to schedule appointments.
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