Administration & Sales Support Officer

New
T
TwoconnectFMCG Distribution
Metro Manila, Philippines, 6:00 AM – 3:00 PM PHTFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
SharePointMicrosoft ExcelData entry

Requirements

  • Bachelor’s degree in Business Administration, Office Administration, or a related discipline is preferred.
  • Previous experience in administration, sales support, stakeholder coordination, customer support, or a similar business support role.
  • Experience communicating professionally with customers, suppliers, and internal stakeholders.
  • Excellent written and verbal English communication skills.
  • Exceptional attention to detail, with strong accuracy across data entry, records, documentation, and written communication.
  • Intermediate Microsoft Excel skills, with the ability to prepare and update spreadsheets, reports, and business documents.
  • Strong working knowledge of Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite.
  • Demonstrated ability to document processes and contribute to continuous improvement initiatives.
  • Strong organisational, planning, and time management skills, with the ability to manage multiple priorities.
  • Proactive, solutions-focused, and comfortable working independently with minimal supervision.
  • Collaborative, adaptable, and hands-on, with the initiative to identify what needs to be done and take ownership of delivering it.

Responsibilities

  • Provide day-to-day administrative support to the sales team and wider business.
  • Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders.
  • Coordinate customer requests and sales administration activities throughout the customer lifecycle.
  • Prepare quotations, proposals, sales documentation, and other business correspondence.
  • Monitor and manage shared inboxes, ensuring timely action and follow-up.
  • Maintain accurate customer, supplier, sales, and business records across systems.
  • Complete high-volume, accurate data entry and keep documentation organised.
  • Prepare reports, spreadsheets, and other business documents.
  • Document and maintain business processes to support transparent ways of working.
  • Identify opportunities to improve administrative processes and overall efficiency.
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