Account Manager
New
A
ArionkoderAI Consulting
LATAMFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Data AnalysisStakeholder managementCustomer SuccessHubSpotAccount Management
Requirements
- Experience with B2B account management, customer success, or strategic partnerships in technology, AI services, digital product development, or enterprise solutions
- Possess client empathy, technical context, and a growth mindset
- Intermediate technical knowledge with ability to understand technical profiles and tools
- Up to date with AI trends and able to leverage AI tools to improve processes
- Experience managing complex client accounts with $2M+ annual spend
- Proven track record of growing accounts organically through trust and value delivery
- Ability to build relationships with executives and technical stakeholders
- Strong autonomy and ability to manage own portfolio with structure and discipline
- Excellent communication skills in English
- Analytical and data-driven approach to prioritizing effort and demonstrating impact
- Ability to collaborate with internal Growth, delivery, and innovation teams
- Willingness to travel less than 10% of the time, primarily to the United States
Responsibilities
- Own a portfolio of strategic Arionkoder accounts and drive their sustained growth, retention, and expansion
- Build and continuously update a Customer Intelligence Profile (CIP) for each account
- Move accounts through internal relationship phases with intentionality and discipline
- Build trusted relationships with key stakeholders, including C-level executives
- Act as the internal voice of the customer to influence offerings and delivery
- Partner with the Account Delivery Manager to ensure successful outcomes
- Lead Quarterly Business Reviews and strategic planning sessions
- Identify and activate referral opportunities
- Monitor account health proactively to address risks
- Maintain portfolio management and reporting in HubSpot
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