Senior Business Analyst
New
E
EverwayTechnology/SaaS
Remote- UKFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Business AnalysisBusiness IntelligenceSalesforceStakeholder management
Requirements
- 3+ years' experience in business analysis, delivering system implementation or business process improvement initiatives.
- Experience gathering, analysing and documenting business and functional requirements.
- Strong understanding of CRM platforms, primarily Salesforce Clouds, and associated business processes.
- Demonstrated ability to analyse business processes and recommend practical improvements.
- Strong stakeholder management skills, with experience working across multiple business functions.
- Excellent analytical and problem-solving skills, with the ability to communicate complex concepts clearly to technical and non-technical audiences.
- Experience producing high-quality business analysis artefacts, including process maps, user stories and functional specifications.
- Experience using reporting or business intelligence tools to analyse information and support decision-making.
Responsibilities
- Partner with stakeholders across Sales, Customer Success, Finance and Marketing to understand business needs and define solution requirements.
- Translate business requirements into clear user stories, functional specifications and process documentation.
- Collaborate with Salesforce administrators, developers, data engineers and technology partners to design scalable business solutions.
- Analyse business processes and identify opportunities to improve efficiency, data quality and user experience.
- Work with Information Systems, Security and Compliance teams to ensure solutions align with governance, security and data management standards.
- Facilitate communication between business and technical teams, managing expectations and supporting successful delivery.
- Produce and maintain high-quality documentation, including business requirements, process maps and functional specifications.
- Use data and business insight to support decision-making and recommend continuous improvements across systems and processes.
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