Client Relationship Manager
New
V
Virtual CoworkerStaffing and Human Resources
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Account ManagementClient relationship management
Requirements
- Proven experience in client relationship or account management.
- Strong communication skills with a preference for phone-based interaction.
- Ability to manage a large portfolio of 100+ clients effectively.
- Strong decision-making skills aligned with business policies and procedures.
- Experience in staffing operations or human resources preferred.
- Proactive approach to workload management and client account growth.
Responsibilities
- Build and manage strong client relationships across the specific region.
- Take over client management once job briefs are submitted.
- Present quality-matched candidates provided by the recruitment team.
- Facilitate and follow up on interviews promptly.
- Maintain communication via calls, email, and video, prioritizing phone calls as a first step.
- Respond to client queries and manage workloads proactively.
- Manage a portfolio of approximately 100+ clients.
- Identify and convert opportunities to grow client accounts through additional roles or increased hours.
- Assist with facilitating discovery calls when required.
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