Senior Manager, Retail Operations
New
J
JobgetherRetail
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Project Management
Requirements
- Extensive experience in retail operations with strong knowledge of store operations, facilities management, logistics, inventory, and field execution.
- Proven success leading complex cross-functional initiatives and influencing stakeholders across multiple business functions without direct authority.
- Strong project management, organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience developing operational strategies, standard operating procedures, and continuous improvement initiatives that increase efficiency and consistency.
- Solid understanding of retail supply chain operations, inventory management, store logistics, and operational planning.
- Experience partnering with IT and business teams to support retail technology initiatives and operational system improvements.
- Excellent communication, collaboration, and relationship-building skills with the ability to engage stakeholders at all organizational levels.
- Customer-focused mindset with a passion for creating outstanding in-store experiences and driving operational excellence.
Responsibilities
- Lead the strategy and execution of facilities maintenance programs across the retail network, ensuring stores remain safe, compliant, cost-efficient, and aligned with brand standards.
- Oversee operational planning and execution for new store openings, remodels, relocations, closures, and other retail initiatives by partnering with cross-functional teams throughout each project lifecycle.
- Manage retail supply procurement, forecasting, inventory management, vendor relationships, and distribution processes to ensure efficient store support while optimizing operational expenses.
- Drive operational excellence by developing and enhancing standard operating procedures (SOPs), improving workflows, simplifying processes, and promoting consistent execution across all store locations.
- Collaborate with field leadership to identify operational challenges, implement practical solutions, and improve overall store productivity and customer experience.
- Partner with distribution, merchandising, planning, allocation, and transportation teams to optimize inventory flow, improve supply chain efficiency, and oversee physical inventory programs.
- Lead the operational roadmap for in-store technology, working closely with IT to prioritize system enhancements, support technology rollouts, and evaluate innovative solutions that improve store performance.
- Build strong relationships with internal stakeholders and external vendors while managing multiple cross-functional projects that support the continued growth and success of the retail business.
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