Senior Audit Support Assistant
J
JobgetherHealthcare
United States, Flexibility to participate in meetings and workflows supporting an international organization and different time zones.Full-TimeSenior
Salary21 - 25.25 USD per hour
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Job Details
- Experience
- Minimum of 3 years of administrative support experience.
- Required Skills
- Microsoft OfficeData entry
Requirements
- High school diploma or equivalent.
- Minimum of 3 years of administrative support experience.
- Proficiency in Microsoft Office applications.
- Experience working with database systems.
- Working knowledge of industry standards, processes, and administrative best practices.
- Strong verbal and written communication skills.
- Excellent organizational skills with the ability to manage multiple tasks.
- Ability to work independently and collaboratively.
- Strong attention to detail for assessing accuracy, completeness, and quality.
- Flexibility to participate in meetings across different time zones.
- Healthcare experience (medical billing or provider reimbursement) preferred.
Responsibilities
- Perform specialized administrative support activities for audit engagements, including file management, data organization, documentation, and workflow coordination.
- Respond to claim status inquiries and assist with resolving escalated claim questions in collaboration with internal teams.
- Generate, organize, and analyze reports containing claim details for internal stakeholders and external partners.
- Manage claim work queues, tagging activities, and data entry processes while ensuring accuracy and completeness.
- Review and proof claim information to verify calculations, documentation, wording, totals, and other key variables before submission.
- Maintain productivity standards by following established processes, procedures, and departmental guidelines.
- Monitor work quality by validating accuracy, identifying discrepancies, and escalating issues affecting performance or service delivery.
- Support continuous improvement efforts by identifying workflow challenges and communicating opportunities for improvement.
- Collaborate effectively with cross-functional teams to advocate resolutions and support provider-focused outcomes.
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