Analista de Operacoes RE Senior
J
JobgetherCorporate Insurance
BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2 to 3 years
- Required Skills
- Microsoft ExcelStakeholder managementProcess improvement
Requirements
- Bachelor’s degree completed.
- 2 to 3 years of experience in large risk insurance operations (P&C – Property & Casualty).
- Experience working with corporate insurance processes and operational workflows.
- Intermediate to advanced Excel skills.
- Ability to manage high volumes of requests while maintaining quality and accuracy.
- Strong organizational skills, proactive mindset, and problem-solving capabilities.
- Experience following up with insurers and managing operational deadlines.
- Excellent communication skills and ability to build relationships with internal and external stakeholders.
- Strong sense of ownership, urgency, and attention to detail.
Responsibilities
- Manage operational activities for corporate clients, handling customized workflows and complex insurance-related requests.
- Coordinate and monitor client demands, ensuring compliance with agreed service levels and delivery expectations.
- Prepare requests, review documentation, and support insurance process execution with accuracy and attention to detail.
- Follow up with insurance providers to ensure deadlines are met and service quality is maintained.
- Collaborate closely with account management teams to align operational activities with client expectations.
- Manage the issuance and tracking of corporate client requests throughout the operational cycle.
- Monitor pending activities and proactively follow up with insurers and relevant stakeholders.
- Support problem resolution by identifying operational issues and implementing effective solutions.
- Maintain accurate records and update internal systems to ensure process visibility and control.
- Contribute to continuous improvements in operational processes and customer service quality.
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